DIRECTV can't be beat.
Customer satisfaction should be the main goal for every company. For the 16th year in a row, DIRECTV rated higher in customer satisfaction than cable. As compared to the largest national subscription TV cable providers: 2001 – 2016. 2016 American Customer Satisfaction Index. Here are a plethora of reasons why DIRECTV beats cable every time.
Superb customer experience.
From the time you order your DIRECTV package to the installation process to any issues you may have, DIRECTV works for you to make it the best experience possible. The sales agents want you to get the most for your money and will provide details on various packages that may work for you and your family. The certified technician is a trained professional that will thoroughly explain the installation plan and process and be more than happy to answer any questions you have about the process. They will also give you a demo of your DIRECTV service. The great customer service doesn't stop there, with technical support and the 24/7 Answer Center, you can always find help when you need it.
Most-advanced DVR and technology.
DIRECTV has created technology incomparable to any cable company, like the all-new Genie, the most advanced DVR ever. 1 You can record five shows at once, all in HD. There are no more recording conflicts, or annoying pop-ups telling you to change the channel or cancel the recording. You also have 1 terabyte of storage so you can record all your favorite shows without running out of storage space. Thanks to the multi-room features of Genie, your family can watch up to four live or recorded shows, on four different devices at once. You can also watch two shows on the same TV at the same time. Genie also recommends shows you may like, based on what you already watch. All this, and the standard features of a DVR.
Undisputed leader in sports.
DIRECTV is a leader in sports programming, with the various sports networks, packages and extras that make watching and enjoying sports all the more fun. Football is a lifestyle, and with DIRECTV, you can have every game, every Sunday with NFL SUNDAY TICKET, exclusive with DIRECTV.2 With SUNDAY TICKET, you get every out-of-market game every week, but that's not all; when you order this package you also get Player Tracker and real-time stats of your favorite players and teams, perfect for those die-hard fantasy football players. You also get the Mix Channel where you can watch up to eight games at once.3
With DIRECTV, you also get access to NBA LEAGUE PASS, MLB EXTRA INNINGS, NHL® Center Ice®, FOX Soccer Plus, WWE, college sports, golf, tennis, international sports and so many other sports. You can also get DIRECTV® SPORTS PACK. This includes over 35 channels, 30 being regional sports networks from around the country, as well as ESPN Classic, beIN Sport, Universal Sports Network and Outdoor Channel. Cable can't compare.
Full-time HD with DIRECTV.
DIRECTV brings you more full-time HD channels than any cable provider. With 200 full-time channels, you never have to wonder if your favorite programming will be in HD or standard definition.4 Even local channels are HD in over 98% of U.S. households. Why settle with only having HD programming during primetime, but standard the rest of the time. With DIRECTV you don't have to. When it comes to watching movies, HD is the best. Fortunately, DIRECTV has the most movies in 1080p HD. 5 You can watch the latest Hollywood thriller in true high-definition, right from your couch. It doesn't get much better than that.
Pure excellence, only from DIRECTV.
DIRECTV gives you more than cable can, from the excellent customer service to the technology to sports to HD channels. DIRECTV has everything you could want from a television provider and more. So what are you waiting for, call now to order.
1 DIRECTV Advanced Whole-Home HD DVR service requires a DIRECTV Advanced Whole Home DVR model HR34 receiver (aka “Genie HD DVR ”) connected to the primary television. Remote viewing requires a Genie Mini Clients (model C31 Client), H25 HD Receiver(s) or RVU-capable TV/device in each additional room, a SWiM network and Advanced Receiver Service ($25/mo.). Limit of three remote viewings per Advanced Whole Home HD DVR at a time. Visit directv.com/genie for complete details.
2 "Every Game. Every Sunday." applies to out-of-market games included in NFL SUNDAY TICKET and NFL SUNDAY TICKET MAX. Local broadcasts subject to blackout rules. Actual number of games varies by market. Other conditions apply.
3 For full Mix Channel and Interactive functionality, HD equipment model H/HR 21 is required.
4 HD television req'd. Number of HD channels based on TV plan.
5 To view programs in 1080p, the following are required: an HD DVR Receiver (model HR20 or higher), and HDMI cable connecting the receiver and the television, and a high definition 1080p24 television. Not all models are compatible. Advanced Receiver Service fee required. HD channels include Dolby Digital 5.1 surround sound when available from programmer. Additional equipment required and sold separately. "Dolby" and the double-D symbol are trademarks of Dolby Laboratories.
